Thursday, September 4, 2008

Senior Usability Specialist, The MathWorks, Natick, MA

Company Description: The MathWorks is the leading developer and supplier of software for technical computing and Model-Based Design. Employing more than 1,900 people, The MathWorks was founded in 1984 and is headquartered in Natick, Massachusetts, with offices and representatives throughout the world. The company has been profitable every year since its inception and is privately held.

Over 1,000,000 engineers and scientists in more than 100 countries, on all seven continents, use MATLAB® and Simulink®. These products have become fundamental tools for work at the world's most innovative technology companies, government research labs, financial institutions, and at more than 3,500 universities.

MATLAB and Simulink users are making better and faster progress in vital areas; they are advancing our knowledge of the earth, the environment, and the universe; they are making our cars safer and more fuel efficient, and improving air travel safety; they are making our phone calls clearer and measurement devices more accurate; they are making advances in medical research and diagnostic techniques; they are searching for new sources of energy; and they are educating the next generation of scientists.
Job Description: Senior Usability Specialist

Job #: 6907-JS
Job Title: Senior Usability Specialist
Location: Natick MA
% Travel: None to Minimal
Area of Interest: Senior Usability Specialist

Job Summary
You will be responsible for leading user-centered design activities related to several MathWorks software applications. You will work with teams to understand their projects' user-centered design requirements, and then develop creative solutions for meeting those needs.

Make recommendations to team members about which usability methods to use to answer their questions about users and design directions based on their projects' needs, goals and constraints.
Work closely with the team members to help them develop user profiles and create task lists.
Help them create paper prototypes, and review online prototypes developed by others.
Run usability tests, conduct interviews and site visits, organize surveys, and complete any other usability assessments you think are appropriate.
Help the developers' record and interpret the results, and you will be responsible for making sure that the project team understands what users' feedback means and how to transform that feedback into actionable goals.
Help the team decide what to do about feedback, and will provide input for design decisions based on that feedback.

Apply: email your resume to

BA or MA in cognitive psychology, human factors, or related field, or equivalent experience
4-8 years as a usability engineer in software development, with direct experience with a variety of usability methods
Strong leadership skills
Excellent interpersonal and communication skills
Ability to balance needs of a large number of concurrent projects
Knowledge of MathWorks products a plus
Knowledge of Perforce a plus

two senior level UX positions at Autodesk in Waltham, MA

Company: Autodesk, Inc.
Job Title:

1. Senior Researcher & Evangelist, Design Patterns

2. Senior User Interaction Designer

Entrepreneur, User Experience/ Interaction designer for an MIT Start-up


Mix of competitive base salary and equity. Location : Boston/ flexible initially.


We are basically a young garage startup, now poised to expand rapidly. Current team is:.

1. An MIT PhD, Sloan MBA, Worked with Mckinsey, Lehman

2. An EECS grad from Cornell, An I-Banker from UBS

3. A technology guy / hacker (IIT- India grad), with 8+ years of experience in different technology functional roles, and

4. An MIT EECS grad, with experience, passion building online systems


We are building an internet startup (Web 2.0 type), in financial services. The offering is a first of its kind, meaningful interactive platform, clearly differentiated through implementation of unique information structuring and design principles applied to financial information (patent pending).

Over the last year the team has converted what was a mere idea to a product where the aha jumps out. The present go-to-market stage is an exciting time for us - encouraged by the "wow" response from users, and are looking to launch the platform in the next 6 months.

People in our close group of mentors and advisers call it as taking a 'Big swing at a large space' : The unique platform, executed right in the marketplace, will be disruptive to the I-Banking business. We expect to redefine at the fundamental level, how individuals, both institutional and retail, access and use business news/information, and how corporations raise capital from public.


If you want to be an internet entrepreneur / or want to do it again, this is a dream job.

Prior to launch we are targeting a major redesign of the product to dial the user experience for this one-of-its-kind site

1. Solid User Experience/ Interaction design experience will be valuable

2. Comfort/ passion for working through complex information architectures and abstracting into a powerful UI

3. Experience, deep interest in working through user personas, use cases to design and brainstorm powerful UIs

In addition, the incoming member will be engaged with all parts of the venture, including marketing, content, monetization strategy. The role will evolve quickly as the business grows, with significant flexibility and opportunity to assume different positions.

This is a great opportunity for someone who would be excited about joining a business that could be worth a few billion dollars in the 5 year time-frame.

Friday, August 8, 2008

Interaction Designer, IDEO

Mid-Level Interaction Designer
We are seeking a mid-level/senior interaction designer to join the IDEO Boston location. Candidates should have 5+ years of experience, and a focus on hardware / software integration and physical interface design. Candidates should show strong visualization and prototyping skills for both graphical and tangible user interfaces, and a clear passion for combining the two worlds through the design of compelling experiences. Candidates should demonstrate an ability to work across a range of projects, as well as comfort working in multidisciplinary teams, and excellent communication and problem solving skills. Additional areas of skills and perspectives are listed below.

1. Client facing skills
Successful candidates must be comfortable with clients and be able to effectively share their point of view and expertise. Candidates must be able to understand the scope and boundaries of projects.

2. User centered perspective
Candidates must truly believe in a Human-centered approach to design and be comfortable going out into the world for inspiration. They understand basic Human Centered Design methodology, are comfortable with ambiguity and want to push design methodologies.

3. Communication skills
Candidates must have strong presenting, verbal and written skills. They understand the business environment and what clients need to make something actionable and how to make clients feel comfortable throughout the innovation process. Additionally, successful applicants understand the value of design and brand within a design and business

4. Team skills
Successful applicants believe that better work is done through collaboration and have the ability to lead and inspire teams through collaboration as well as direction, vision and
planning. The ability to relate to individuals and nurture talent also a requirement.

5. Technical skills (craft and tool mastery)
Successful candidates must know what excellence is. They not only identify and evangelize best practices, but are able to push new boundaries and explore new territory in order to deliver innovation.

6. Visual design sensitivity
Candidates for this position know the difference and spot the difference between good and great work and are able to nurture teams to deliver great work.

7. Prototyping skills
Successful applicants for this position understand that you succeed sooner by trial and experiments. Understand that prototyping can be done at many fidelities and have experience doing and leading that work. They understand that grounding ideas in concrete designs is the best way to gain learnings and move forward.

Additional skills required:

Information Architecture
UI Development for Functionality
Visual UI Development Skills, such as Flash (Actionscript proficiency preferred); Illustrator / Photoshop / Fireworks; Processing
Hardware Prototyping Skills, such as General electronics knowledge; Knowledge of sensors & actuators; Arduino programming; Microcontroller programming (such as PICs); PC board layout
Machine shop & rapid prototyping skills are a plus

Interested candidates should apply on-line to upload a resume, cover letter, and PDF portfolio plus any web links, and/or work samples that demonstrate evidence of the above skillset.

Senior Web UI Developer, IntraLinks

IntraLinks is a rapidly growing Software as a Service (SaaS) company that facilitates the exchange of mission-critical information across enterprise boundaries. Businesses around the world rely on IntraLinks’ On-Demand Workspaces to help them share sensitive information and documents safely and securely online – anywhere, anytime.

Intralinks is looking for a Web Developer with very strong client side development experience to build the next generation User Interface of our Workspace solution.
The ideal candidate would have extensive experience developing object oriented JavaScript solutions, a proven history of solid application performance considerations, and strong user experience design.
The candidate will work both independently and within a team of web developers handling three releases per year.
Additionally, the candidate will work with visual and user experience designers, Java developers, and project managers.
The candidate will be part of a team responsible for the development of a robust, Ajax enabled, web 2.0 application as well as continuing development and maintenance.
1. Mastery of:

2. Strong background in:

Object Oriented JavaScript
AJAX and DOM related solutions
Web Standards
Web 2.0
Cross Browser Issues
Performance Considerations
3. Experience with:

SmartClient UI framework
Practical Use of JS Libraries
UI Design
4. Desirable skills:

Understanding of Java
Team Oriented Development History
Graphic Production
For immediate consideration please forward your resume to

Snr. Experience Designer, Adobe

Job ID: CC0608118

Adobe believes in hiring the very best. We are known for our vibrant, dynamic and rewarding workplace where personal and professional fulfillment and company success go hand in hand. We take pride in creating exceptional work experiences, encouraging innovation and being involved with our employees, customers and communities. We invite you to discover what makes Adobe such a great place to work.

Position Overview

• Generate crisp, innovative, and elegant interaction design solutions for a complex, technical Enterprise product suite.

• Clearly communicate experience design and its rationale, have impeccable judgment, and be able to negotiate with product teams to get the right product built.

• Promote a collaborative, constructive environment for idea exploration and creativity.

• Enthusiastically partner with user research specialists to understand the goals of multiple user types and create designs that uphold their needs.

• Partner with engineers and product management to collaborate and iterate in fast-paced design-build cycles.


• At least 5 years of professional software design experience.

• Masters degree or comparable experience in Human Computer Interaction, Product Design, Graphic Design, or related field.

• Strong technical background or the ability to quickly understand and articulate interactions in a complex technical environment.

• Thorough understanding of user experience design for highly interactive desktop products or rich internet applications.

• Excellent interpersonal skills and the ability to communicate effectively throughout the organization.

• Proven ability to work with cross-functional teams and successfully launch new products.

Adobe is an equal opportunity/affirmative action employer. We welcome and encourage diversity in the workplace.

About Adobe United States

Adobe has more than 4,000 employees in the United States. Adobe is headquartered in San Jose and has major offices in Arden Hills, McLean, Newton, San Diego, San Francisco, Seattle, New York and Washington DC.

Job Level Individual contributor
Expertise Product Development-UI Designer/Developer Education Bachelors (or equivalent work experience) JobType Full Time Locale United States/San Jose Experience 5-7 years Preferred Language English

Vice President User Experience, Athena Healthcare

athena healthcare is transforming the health care industry by providing a suite of web applications that help doctors better manage their practices, their patients, and their cash flow. Come join us in this critical need to revolutionize health care practices. We seek to hire a creative leader to help us instil world class user experience design into our web products and into our corporate thinking. We offer a fun, fresh, and friendly work environment where creativity is nourished and new ideas are our life blood. athena is a well managed, financially strong organization.

The Vice President of UX will be responsible for the athena user experience across all products and services. You will drive our efforts to create one easy to use, easy to learn user experience across our entire suite of products. The VP of UX will also help build and lead a professional UX team

Because we see this position as critical to our future, you will report directly to the Chief Marketing Officer. Working together, you will combine business strategy savvy with user centered design principles to lead the creation state of the art web products for our users.

Lead a team to design a suite of web applications which makes it easy for customers to learn about, buy, use, and self-serve all athena products and services

Own the user experience for all new products.

Build a UX team that will conduct research and produce designs for all of our products. The UX team will lead the effort to create standards for the Product Management and Product Development groups to use in the creation of new products.

Lead the UX team in the design of rational, reusable navigation schemes, components, and templates across all of our products, insuring a consistent, easy to learn and easy to use customer experience.

Lead the online customer training and self servicing capabilities. The goal is to reduce call volume to the customer support center by improving the “learnability” of our products. Just as important, this will help athena communicate our knowledge of best business practices for running a medical practice; helping our customers achieve their goals while providing high quality medical care.

Evolve the brand experience of our products

Help recruit and hire a team of interactive designs experts, customer and usability research experts, and graphic, animation, and video design skills as required.

Work in tight partnership with Product Management as well as Product Development and Operations. Lead initiatives from creation all the way to implementation and post launch evaluation.

Position Requirements
Candidates must have ten years in user experience management, including significant experience leading a world-class user experience team within a multi-product business unit.

The candidate must have deep knowledge of the creative process involved in creating elegant and highly usable web applications, a passion for educating others, and the ability to instil these processes into our product development cycle.

Executive presence and style – make a strong first impression; active listening skills; the ability to win the respect of others; assertive; politically savvy; willingness to take direction; unparalleled negotiation and influencing skills.

Be an out-of-the-box thinker who can challenge the status quo while setting and achieving goals.

Motivation, drive, ambition, customer focus, enthusiasm and tenacity.

A methodical and pragmatic problem-solver who inspires confidence and trust with internal customers and staff.

The ability to source, hire, develop and retain the most talented people while empowering them to high performance.

A deep understanding of web technology and web tools and workflow systems.

Keywords: User Interface Designer, User Experience Designer, VP, User Experience, HCI, Human Computer Interaction, Information Architect, Interaction Designer, Usability Expert, Human Factors, HCI Jobs, UI Jobs, UX Jobs

Please apply at:

Senior User Experience Designer, Athenahealth

athenahealth ( is transforming the health care industry by helping doctors better manage their practices, their patients, and their cash flow. Our innovative web applications have become the premier choice for hundreds of medical practices across the country. Come join us in revolutionizing the health care process.

We offer a fresh, friendly, and fun work environment where creativity is nourished and cultivated. We are a successful, stable company ready for the challenge of new growth and new products. And we need your help.

We are looking for a senior user experience (UX) design professional who wants to play a lead role in building the next generation of our web-based physician practice management products.

If you have a proven track record of designing elegant, easy to use web applications that empower regular people to perform complex tasks, we want you.

- A user experience design expert well grounded in the principles of usability and user centered design with at least 5 years experience as a professional user experience designer.
- Excellence in translating user requirements into innovative design sketches, wireframes, prototypes and written specifications as needed to help translate your ideas into production.
- Ability to guide a product from initial concept all the way through to production and post launch evaluation.
- While this is not a software developer position, you should have up to date knowledge of web technologies, tools and trends that can be used to form our products.
- A team player who knows how to work with diverse stakeholders and world-class developers
- Facilitation and consensus building skills
- Ability to execute usability tests and other user-centered design research methods
- Excellent written and oral communication skills.
- Excellent organization and analytical skills.
- BA/BS (Computer Science or Human Computer Interaction a plus). Masters

It would also be great if you have:

- Knowledge of the healthcare industry, including aspects of practice
management and medical billing.

- Usability analysis and process modelling experience

If you have a portfolio, please include the URL on your resume.

User Interface Designer, User Experience Designer, User Experience, HCI, Human Computer Interaction, Information Architect, Interaction Designer, Usability Expert, Human Factors, HCI Jobs, UI Jobs, UX Jobs

Please apply at:

User Research and Usability Methods, The New England Institute of Art

The New England Institute of Art (NEiA) is seeking adjunct faculty members to teach a course in user research and usability methods in the Web Design & Interactive Media department. These positions will start part-time with the potential to go fulltime. All applicants must have a Master's degree to be considered.
In addition to having a keen interest in teaching, the instructor must have five or more years experience in user-centered design methodologies. This individual must be able to teach the most common usability and user research techniques that design teams employ to conceptualize, design, and evaluate interactive products. These topic areas include usability testing, in-depth interviewing, surveys, card sorts, ethnographic studies, and focus groups.
Students also need to learn effective ways of presenting their research and findings as well as where these inputs fit in the software design and development process.
Instruct and facilitate meaningful learning of the course competencies in the curriculum and proactively support all facets of the learning environment. Provide education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace.
Encourage a culture of learning that values mutual responsibility and respect, life-long learning and ethics as well as personal and professional development.
Key Job Elements:
Establishes a learning centered classroom conducive to collaborative learning and student involvement.
Performs student assessment of learning objectives based on course curriculum and exit competencies.
Communicates constructive feedback at each class period; provides weekly constructive feedback to students.
Performs classroom set up in a timely manner; arrives prior to class start, maintains an active presence, and provides active classroom instruction for the entire class period.
Has knowledge of and utilizes available academic resources and directs each student in ways that foster a successful learning experience, incorporating in the use of lesson plans.
Is accessible and assist students in solving problems promptly that may impede successful course completion through advising and/or referrals enforces institute academic and attendance policies.
Communicates appropriately with faculty, staff and administration; expresses ideas and thoughts clearly in written form, and in a professional manner.
Involved in the school community.
Keeps accurate records; submits grades, attendance and other reports on time.
Maintains required academic credentials; continues to develop professional and technical skills; remains current on related software or industry trends as appropriate.
Organizational Relationships:
Reports to: Department Chair of Web Design and Interactive Media, Dean of Academic Affairs Collaborates with: Academic Affairs Department Other college/campus functional areas Curriculum Task Forces and other college committees
Resumes should be forwarded to:
Lauri Stevens
Chair, Web Design and Interactive Media
10 Brookline Place West
Brookline, MA 02445
The New England Institute of Art is an EOE.

2 Information Architects and a Usability Project Manager, Staples

We are currently seeking 2 Information Architects and a Usability Project Manager to join our tight-knit team. While both IA roles may include support for e-commerce, one will be a dedicated resource to support the Retail side of the business.

1. Information Architect on Staples Websites and internal information systems.

Projects might include updating the flow for user interactions on, or creating the user flow for a microsite.

2. Information Architect on Staples Websites, internal information systems and Retail and Associate facing interfaces

Retail projects might include mapping out the user flow for kiosks that customers use in the store, or interfaces that store associates might interact with to create a custom print order.

Primary Duties and Responsibilities:

As the ideal candidate for this position you must have a thorough grounding in information architecture and interaction design. You must be able to produce and refine brilliant ideas that work with existing solutions and be able to communicate these ideas easily.

You must be comfortable working in diverse teams while facilitating the development of design solutions. Above all, you must have a clear understanding of how to balance user needs and business drivers.

In this capacity you will:

• Identify key user-interaction requirements by participating in JAD sessions and other business requirement forums.

• Facilitate user interface definition sessions by leading teams through white boarding exercises and discussions.

• Pin-point important issues that may require further discovery research by collaborating with usability resources.

• Architect user interaction solutions/schema based on sound usability principles, research and technical feasibility.

• Express these solutions through design documents. These documents include architecture-maps, system process flows and thumbnail flows.

• Partner with Usability Manager on research plans and integrate findings into design through an iterative process.

• Manage contractors as needed.

• Perform expert reviews on concepts and wire frames and integrate this into the design process on an iterative basis by presenting the findings and suggesting changes where necessary.

• Create and maintain a centralized repository of IA documentation.

• Provide IA support for ongoing application production and bug fixes.

Minimum of a Masters degree in Interaction Design, Cognitive Psychology, MIS, Industrial Design or related discipline required.

At least 4 years of information architecture/interaction design experience in a corporate or consulting environment required. Some background in e-commerce a definite plus.

Must be able to translate business strategies into conceptual diagrams, task flows, and site maps. Expertise in using Visio preferred.

Must be a strong presenter and communicator with excellent interpersonal skills.

Ability to lead high-level, cross-functional definition meetings that map out the user experience of new projects.

Strong understanding of computer platforms like AS400, client server, non web applications and related usability issues.

Understanding of usability testing practices and theory required.

Experience managing information architecture or interaction design on large-scale projects required. Some experience managing internal and contract employees.

Background in system development methodology including the Software Development Life Cycle and techniques for contextual inquiry, task analysis and interaction design required.

Some technical skills in putting together click-through prototypes and versed in HTML, JavaScript.

Approximately 10% travel required.
Usability Project Manager - Staples Retail Information Systems

Primary Duties and Responsibilities:

Project Management:
Usability project manager on Staples Retail IS customer and associate-facing systems. You will:
* Act as usability lead on various small, medium and large-sized systems projects.
* Organize and implement comprehensive research initiatives.
* Partner with business analysts to produce requirements documents and deliverables for projects.
* Organize research findings to serve as inputs for designs and task flows.
* Partner with information architects to develop & review system screen flows.
* Review vendor applications to determine usability level; make recommendations on as needed.
* Manage contractor resources as required by projects.

Research Execution:
Perform data collection activities in accordance with research strategies. Activities may include competitive reviews, focus groups, heuristic reviews, field studies, usability tests, surveys, cognitive walkthroughs, in-store customer observations and intercepts, and other means.

Minimum of a Master’s degree in Human Factors, Cognitive Psychology or related discipline required

Minimum of 4-6 years of usability experience in a corporate or consulting environment required. Experience in a retail environment a huge plus.

Experience managing all aspects of usability involvement in major software projects, including management of business and systems partner relationships.

Experience in usability testing practices and theory around non-web applications required.

Must be a strong presenter with excellent interpersonal skills.

Ability to handle multiple projects for multiple clients at once.

Must be able to work effectively in a cross-functional team environment.

Basic understanding of HTML required. Working knowledge of using Macromedia Dreamweaver & Adobe Photoshop for basic image editing and image mapping (for prototyping) a plus.

Basic understanding of statistical methodologies and working knowledge of statistical packages like SAS, SPSS, etc. a plus.

Understanding of information architecture principles.

To apply please e-mail Joseph Carey at and mention the position you are applying for in the subject.

User Experience Designer, Harvard University

Duties And Responsibilities This position works as part of the iCommons team to develop web-based tools and resources that enhance Harvard University's online student experience. These tools include a portal platform for providing and managing access to academic resources, as well as various modular components that provide for the authoring and delivery of academic content. The User Experience Designer will guide the teams' user interface development, placing an emphasis on usable designs founded on solid information architecture. This person will take a lead role in the design of iCommons tools and content, will collaborate with the development team on architectural issues concerning user interfaces, and lead the user interface design process. Will work with and advise client schools on design projects that make use of the iCommons tools and participate in other design tasks such as creating content for presentations, documentation, and the iCommons websites as needed. Ability to work hands-on by designing and coding user interfaces, and generating design standards documentation for developers is important.

Basic Qualifications Bachelor's degree required. 7 years of relevant experience. Must be proficient in both graphic design and client-side development with demonstrated experience interfacing with application developers and clients. Demonstrated experience with content development and information design is essential. Must possess graphic design skills and the ability to create attractive-looking and usable interfaces for web applications. An understanding of the fundamentals of color theory, typography, and layout as they pertain to the Web is required. Must possess knowledge of web UI implementation with an emphasis on web standards (XHTML, CSS, DOM Scripting) and accessibility (Section 508, WCAG). Must be comfortable addressing cross-browser/-platform issues, and implementing workarounds. Fluent with Photoshop and Illustrator (or equivalents).
Additional Qualifications The ideal candidate will have a demonstrated ability to follow through and complete assignments promptly and accurately; excellent communication and customer service skills are essential. Requires willingness to work independently or as part of a creative team. Experience with online learning tools a plus.
Additional Information Harvard University requires pre-employment reference and background screening. The Office of the University Chief Information Officer (UCIO) is unable to provide H-1B temporary worker visa sponsorship.
Required Screening Harvard University requires pre-employment reference and background screening.

Requisition Number 34587
Title User Experience Designer
School / Unit University Information Systems

Wednesday, July 23, 2008

Experience Designer

FCAi is Fidelity’s internal digital marketing agency. We design and build rich media solutions with a focus on highly interactive, highly visual experiences. We succeed when we:

Focus on what the customer wants vs. what the product does
Make it interesting or, at the very least, relevant
Drive the belief that the Web is an interactive medium; it works best when customers put something of themselves into the experience
Measure and test; measure and test

Experience design integrates a broad range of digital media disciplines including interaction design, interface design, and motion graphics.

The experienced experience designer will:

- Design and develop creative solutions. You feel comfortable with innovation, with the insight that 98% of all ideas end up in the trash, with the knowledge that the right concept is good but the truly great work lives in the 1001 implementation details.

- Be a part of a team. Great design is about bringing to life a clear strategy. To do this well you need a team around you. To write, to code, understand the business, project manage, brainstorm, and discuss Britney Spear’s new haircut.

- Know your stuff and be hungry to learn what you don’t know. Specifically, the tools of the trade. Ideally you’ll be part designer, part engineer, part something completely true to you.
Contact: Chris Needham,

Monday, July 21, 2008

Interactive Designer/Senior Interactive Designer - Watertown, MA

At evoke interaction, we are looking for uniquely talented individuals that combine intelligence and experience with drive and passion for what they do. It is our goal to provide our people with the best possible support and environment to grow and thrive. Our culture is entrepreneurial— embracing yet not stifling. We work hard because we are passionate about what we do.

Your role as an Interactive Designer:
As an Interactive Designer at EVOKE, you will be an integral part of the Creative team. You will work closely with Creative Directors to design and produce innovative and world-class interactive creative solutions for our Clients.
An Interactive Designer at EVOKE:
• Is passionate and original
• Is experienced in developing a range of interactive marketing tactics, including: website development, rich and standard ad units, emails, tools, video, etc.
• Constructs and delivers solid designs that reflect provided creative and art direction
• Is detail-focused and is experienced in production design
• Collaborates with team members in other departments like User Experience, Content, Technology and Project Management to identify innovative interactive solutions
• Partners with team members to manage on-time execution of multiple projects
• Is comfortable presenting and defending work internally; experience with client presentations is a plus

Qualifications include (but are not limited to):
• Minimum 2-3 years of interactive design experience, agency experience is best
• Formal design training
• Strong verbal communication skills
• Working knowledge of current interactive design best practices
• Highly adept with Photoshop and Illustrator
• Familiarity with Flash and animation for interactive media
• Portfolio demonstrating interactive design best practices and ability to create strong web UI’s, interactive media and web 2.0 tools and applications

Qualified candidates should send their resumes, portfolio links and samples of work to Please reference “Interactive Designer” in the subject line.

About evoke interaction:
evoke interaction is a full-service, interactive agency with offices in New York City and Boston. EVOKE partners clients – consistently delivering unparalleled levels of strategic service, creative and technological innovation that build richer and more effective interactions between our clients and their customers. Founded in 2006 as a division of AXIS Healthcare Communications LLC, we serve our clients with a growing team of professionals – and are backed by 200 colleagues (writers, designers, administration) through our parent AXIS Healthcare. EVOKE provides an exciting and flexible work environment, competitive salaries and outstanding
company paid benefits including medical, dental, 401(k), tuition reimbursement.

Interaction Designer - recruiter

Currently seeking enthusiastic Interaction Designers to create engaging and meaningful interactive experiences for end users globally. We're looking for a passionate IxD designer to help us redefine how consumers will use the internet to search for jobs and candidates, connect, network and manage their careers.

You will be part of a multi-disciplinary team of interaction designers, visual designers, user researchers and copywriters committed to developing innovative, easy-to-use, best-of-breed new products and overhauling existing ones in accordance with client's new brand guidelines.

You will participate in UX research, persona development, scenario modeling, concepts, annotated wireframes, interactive models, and functional prototypes alongside your UX Lead, who will provide you with direction and guidance throughout all the teamwork activities. You will be exposed to web 2.0 paradigms and methodologies that will transform linear UX thinking into a multidimensional experience.

This position offers competitive salary, a bonus plan, excellent benefits, career advancement opportunities and a collaborative team environment! This position is located in the metro west area of Boston.

Essential Functions
· Bring strong creative, conceptual and problem-solving skills to translate conceptual ideas (business needs and user goals) into interaction and design solutions.

· Assess data from multiple sources (product requirements, tech constraints, UX research, web analytics.) and synthesize it in order to develop efficient user scenarios, taxonomies, classification schemes, navigation systems, design patterns, etc.

· Create and effectively present UX deliverables (wireframes, workflows, prototypes, etc.) to explain and negotiate design solutions to key stakeholders.

· Develop competitive assessments and perform site heuristic reviews.

· Help define, request and incorporate relevant and recent UX research and data from customer feedback to appropriately inform design decisions.

· Help define UX performance metrics (error rate, abandon rate, average number of clicks, perceived easiness, etc.) for every project to track its success.

· Upholding UX guiding principles and style in project execution.

· Create, maintain and share project documentation and UX guidelines after project execution.

· Disseminate best practices across the UX organization.

· 3+ years experience in comparable roles.

· Bachelor's degree required in design-related discipline: Interaction, Graphic or Interface design.

· Proven track record delivering high quality work while hitting commitments and timeframes based on product and business requirements.

· Ability to successfully execute on, and load balance across, multiple projects and tasks simultaneously.

· Collaborative approach that brings good resolution decisions to tough design questions and issues.

· Strategic thinking while executing with great attention to detail.

· Thorough understanding of overall web site design, including basic usability, industry standards, web analytics and brand.

· Proficient to expert in some of these tools: Microsoft Visio, Intuitec, Axure, Morae, UserView, Clickdensity, Tapefailure, Photoshop, Fireworks.

· Knowledge of cross-platform browser compatibility restrictions and requirements.

· Experience with web 2.0, design patterns, rich internet applications and delivery methodologies desired.

Thanks again,

Matt Colarusso
Branch Manager - Sapphire National Recruiting
(800) 676-9559 X.1708
Fax: (781)935-7041

Friday, July 18, 2008

Experience Designer, Portsmouth NH

Mad*Pow is an experience design studio based in Portsmouth, New
Hampshire. Since 2000, the company has used its proven methodology to
create powerful multi-channel experiences for its clients. Mad*Pow
partners with sales, marketing, and customer service teams looking to
leverage the interactive channel to support how customers, partners,
and employees interact with their organization.

We are the firm that industry leaders hire to create concepts for the
future of their sites and systems. We work on stimulating projects
with big brands. We are growing and we are energetic. We are based in
beautiful and historic Portsmouth, NH and service clients all over the

If you are a creative, user centered, logical, flexible and fun team
player then you need to join us!

As an Experience Designer you will be responsible for:
• Task Flow Creation: Conceptualizing ideal user paths/task flows/
• IA Design: Building the information architecture and navigational
• Screen Inventory Building: Identifying key screen types and
generating full screen inventories
• Interface Concepting: Creating High Level Interface Concepts
• Interface/Wireframe Design: Designing Wireframes concepts
• Consultation/Collaboration: Giving feedback to our other team
members whether during peer review or during brainstorming sessions
• Collaborating with our visual designers to create the visual design
layer (Visual Design Experience is a plus)
• Communicating requirements and troubleshooting with client dev/tech
teams (Proficiency with "devspeak" is a plus)
• Receiving direction from our User Experience Director, Chief
Experience Officer and Chief Creative Officer
• Keeping lines of communication open with our production and project
management staff

Experience with the Following is a Plus:
• Personas: Defining target users and authoring detailed user
• User Research: Conducting contextual inquiry (in person observation
& interviews) with target users to understand their mental models and
• Research Analysis: Analyzing information gained during user research
and also conducting heuristic and competitive analysis.
• Recommendation Authoring: Writing recommendation reports based on
• Usability Testing: Conducting usability testing, analyzing the
results and creating a recommendations report

Qualities we are looking for:
• Creativity & Analytical Skills: We are looking for someone who can
quickly absorb technical information, analyze it and come up with
solid solutions. Someone who understands the parameters of a project
and then innovates within those boundaries, someone who knows the
rules and when to break them.
• Communication/Attitude: We are looking for someone who is a great
communicator, with both internal team members and clients. We are
looking for open, honest, fun, positive and friendly creatives who
thrive on challenging work and a fast paced atmosphere.
• Presentation Skills/Independence: We are looking for a candidate
that can present their ideas to clients during workshops and
presentations, and someone that can hold their own when on site with a
• Flexibility: We are a flexible shop, and we are looking for
candidates who also are flexible. You will be able to work from home
or in the office to create deliverables. When collaboration is
required, we will work together in the office. Some weeks will
require over 40 hours, and when that happens we will compensate with
flex time/days off, etc.
• Project Management: The ability to organize yourself, raise flags,
set expectations with clients and team members is essential.
• Travel: In this position you must be willing to travel whether
driving to a local workshop, or flying to a client location for a few
days. We have families too and will always try to work within
reasonable scheduling constraints.

This is a full time or contract position offering a fun and exciting
working environment in a rapidly growing company, competitive salary
and great benefits.

We will only look at candidates who can commute to Portsmouth, NH, and/
or who are willing to work on-site at our client's Boston Area

We are a results-driven firm. We deliver on our client's business
goals and we enjoy doing it. This is why we have been so successful.
As such, candidates who include an example in their cover letter of
how their efforts produced results on a specific project or within an
organization will be given preferential treatment. Also a link to a
portfolio or case studies would be helpful.

Contact us via email at or visit our website at

We look forward to hearing from you!

Friday, July 11, 2008

Interaction Designer at Bitstream/Pageflex - Cambridge, MA - Contract 4+ months

Join the Pageflex division of Bitstream, Inc. to design a new Adobe InDesign based plug-in to extend our existing line of variable data publishing products. This is a hands-on (non managerial) position where the ability to work independently to specify the feature set and produce the detailed interaction design for an innovative plug-in for the print publishing industry is required.


•Identify the product feature set based on marketing and product line compatibility requirements.
•Become familiar with Adobe user interface standards for cross-platform plug-ins.
•Develop the detailed product design specification through an iterative process of producing design representations for informal user testing and review by product development and marketing team members.
•Produce a final design document which will serve as the reference specification for testing and documentation.


•3+ years software product design experience.
•Portfolio of visual, interaction design, and product specification work.
•Enthusiastic team player and effective collaborator with strong interpersonal skills.
•Excellent written and verbal communication skills.
•Familiarity with Adobe InDesign and document authoring tools is a plus.

This position is a temporary, 4-5 month contract. Future follow up work to refine and extend product features is possible.

The Pageflex product line is the technology of choice for variable publishing. Pageflex offers unique design capabilities with its patented flex technology. For additional information on Pageflex, please visit

For consideration, please submit a resume along with salary requirements to

Bitstream, Inc.
245 First Street
Cambridge, MA 02142-1200

Tuesday, July 1, 2008

Information Architect - Interactive

The Information Architect is responsible for translating interactive concepts into effective information architectures. The ideal candidate will be well versed in a broad range of disciplines including interface design, user-centered design, information architecture, and usability. This candidate will consistently generate new ideas and strategies for the team and for our clients.

Primary Responsibilities:

· Conceptualize and design site architectures and architectural themes.

· Develop wire frames, process and user flows, interactive prototypes, use cases, and other evaluative documentation.

· Present Information Architecture solutions internally and externally.

· Prepare and conduct user validation and/or usability testing sessions, evaluate results and present actionable recommendations.

· Perform heuristic evaluations, documenting results and translating the findings into design improvements.

· Partner with Emerging Media Strategists to concept cutting edge ideas for existing and prospective clients for the organization.

Skills and Experience:

· At least three to five years of successful experience working in the interactive space and on fortune 500 brands.

· Must possess strong communication and presentation skills for both internal and client facing presentations.

· Experience presenting creative concepts, site architecture, and technical requirements to clients.

· Proven ability to multi-task and work to deadlines.

· Thorough comprehension of interactive media trends and web development technologies, including Flash, HTML, CSS, Visio/OmniGraffle, Microsoft office. Experience with Photoshop, Illustrator and Dreamweaver is a plus!

Information Architect

Job Description
We are looking for an experienced web user experience designer with a proven ability to design innovative, high performing, customer-centered website interfaces for our e-commerce sites. He / she will lead UI design in support of both new product launches and the launch of significant new and enhanced website functionality for our customer base of small businesses and consumers.

The Information Architect will join VistaPrint?s team of user experience designers and usability specialists in developing world-class user interfaces based on iterative design, testing, and customer research. The team leads user interface design for VistaPrint?s 19 localized international sites, several partner websites, and strategic internal applications.

Primary Responsibilities:
-Gather requirements from key stakeholders in cross-functional meetings
- Lead whiteboard JAD sessions to define customer goals and business goals, and map out the user experience
- Define core interaction designs and functionality based on sound usability principles, research, data and technical feasibility
- Diagram interactions using site maps, flow charts, and use cases
- Develop wireframe page diagrams and functional specs with emphasis on simplicity and ease-of use; optimize designs through usability research, site analytics, and A/B testing
- Work closely with our creative staff to translate wireframes into web creative designs and oversee the build of all functionality by our capability development teams
- Conduct user research as needed to document user needs and identify opportunities to improve customer experience while driving improved conversion rates and order values
- Collaborate with project managers, engineers, copy writers and UI designers to refine interaction design; Keep team informed about information architecture and UI issues
- Coordinate project schedules with marketing and engineering project managers
- Respond to UI demands as project requirements change

- BA/BS degree with an emphasis in human-computer interaction
- 2 to 5 years? experience with e-commerce and web application development
- Solid understanding of user-centered design processes and ability to balance customer needs with business goals in developing solutions.
- Willingness to learn VistaPrint?s user-centered design methodology
- Experience documenting information design concepts and solutions including conceptual diagrams, task flows, use cases, and site maps
- Understanding of usability testing practices and theory required
- Ability to deliver results under tight deadlines, prioritize work, and be flexible
- Must be able to work cross-functionally with technical developers and creative staff
- Exceptional interpersonal, leadership and communication skills a must
- Ability to clearly articulate ideas with excellent written, verbal, and graphic style
- Must enjoy presenting and have excellent interpersonal skills
- Expertise in using PowerPoint or Visio for UI specifications required
- Portfolio demonstrating effective website user experience design
- Ability to excel as both a team player and individual contributor.
- A desire to work in a fun yet high performing team environment.

To apply, visit us at

VistaPrint (NASDAQ: VPRT) is the online leader of small business graphic design, printing and marketing services. Our vision is to help millions of small businesses worldwide grow their businesses. Having served more than 13 million customers, VistaPrint has experienced 31 consecutive quarters of growth. Currently shipping to over 120 countries, the company has a $1.5+B market cap, a 61% annual organic growth rate and a $25B market opportunity.

Interaction Designer / Information Architect / User Experience Designer

The Interaction Designers will design solutions that support user discovery and comprehension, convey the capabilities and rich functionality of Endeca technology, and promote user adoption. Interaction Designers must be able to work collaboratively with cross-functional teams, including UX research specialists, visual designers, user interface developers, technical consultants, and project managers, across the full solution life cycle in an interactive agile methodology.

Opportunities exist in several locations in the US (Cambridge, New York, San Mateo, Chicago) and Europe (UK). Tremendous opportunities for learning and career growth, including helping to build the UX capability at Endeca, collaborating with a global Endeca UX team and center of excellence, and working on ground-breaking solutions across several verticals.

Duties and Responsibilities

· Work as the Interaction Designer on customer projects (e.g., enterprise portals, e-commerce applications, analytics applications, enterprise search, etc.) across diverse industry verticals

· Participate in user experience workshops and focused user research to define and prioritize user segments and scenarios and analyze information assets

· Conceive, design and prototype useful, usable, and compelling user experiences and user interfaces (represented by scenarios, storyboards, wireframes, site maps, screen flows, etc.) based on an understanding of business goals, people’s discovery goals and needs, the available information assets, and the capabilities of Endeca’s platform

· Collaborate on iterative user interface design assessment and testing (e.g., scenario based user testing, participatory design exercises, etc.)

· Collaborate with UX researchers, visual designers, user interface developers, and technical consultants to realize and build the total solution

· Contribute to Endeca UX practice development (e.g., Endeca UI Design Pattern Library)

· Apply domain knowledge, user interface design best practices, and knowledge of emerging UX related presentation technologies to solution innovation

Experience & Skill Requirements

· Minimum of 3-5 years in interaction design in a business consulting and/or product development context

· Advanced degree or equivalent in interaction design, information architecture, information design, HCI, Information/Library Science, Human Factors, or related field

· High level of expertise and creativity in all aspects of interaction design

· Practical understanding of rich presentation technologies (e.g., AJAX, Flash/Flex etc.)

· Understanding and basic competence in user research and modeling and user assessment methods

· Strong communication and organizational skills

· Skills in visual design and/or user interface development (e.g., HTML, CSS, Java, AJAX, etc.) a plus

· Experience in agile design and development methodologies a plus

· Experience with B-B and B-E applications a plus

· Experience with enterprise portals, business analytics, dashboards, and complex database and content management systems a plus

For more information on Endeca, please visit

Friday, June 20, 2008


PSSI has a client in the Greater Boston area with an immediate need for
a User Interface Designer / Information Architect on a permanent basis.

In conjunction with middle-tier and back-end developers will apply
interface design and information architecture principles to the design
of web applications and web user interfaces in support of our client's
enterprise applications such as HR, finance, and procurement. The
successful candidate will also provide production support to existing
applications and assume a leadership role in developing standards and
guidelines. He/she will be responsible for gathering design requirements
and turning them into prototypes and subsequently into fully functioning
user interfaces. Experience required in providing time/cost estimates;
coordinating usability design and testing; and communicating effectively
with technologists regarding specifications and implementation
constraints, and with project owners regarding business goals and
mission objectives.
At least five years of experience designing/developing web applications
using HTML/CSS/JavaScript/AJAX; experience utilizing Information
Architecture and Design concepts; ability to manage multiple concurrent
projects; and strong communication skills. Experience with JQuery/Dojo
or another JavaScript framework and a server side scripting language
such as PHP, JSP, or Perl preferred. Java and Struts experience highly
desirable. Seek a self-starter with a strong work ethic who is capable
of managing priorities and is eager to discover trends and adopt best
practices in the field.

Please contact Danielle:

Thursday, April 24, 2008

User Experience Architect, Bridgeline Software

User Experience Architect:

If you have a desire to grow with a dynamic company, make a major difference within the organization, have great advancement opportunities and thrive on working in a fast paced, exciting environment, then this opportunity with Bridgeline Software is for you.

Bridgeline Software is a rapidly growing developer of award winning custom web (internet, intranet, extranet) applications and content management software with offices in Atlanta, Boston, Cleveland, Chicago, Minneapolis, New York, Washington DC, and in India. We have an immediate opening for a User Experience Architect who will work out of our Boston office.

Essential Job Functions:

  • Requirements-gathering via user and stakeholder interviews; goal alignment and analysis: high-level or in-depth findings presented as Word or PowerPoint documents
  • Audience, functional and task analyses to determine and prioritize anticipated user paths and logical process/transaction flows
  • User interface design to provide appropriate user experience and interface functionality
  • Process analysis, optimization, and documentation: detailed process flows and lightweight functional requirements
  • Competitive analyses, industry overviews, and strategies, communicated via Word and/or PowerPoint presentations
  • Site or application architecture and navigation: Visio-based sitemaps and navigation flows.
  • Solution documentation: Visio-based page-level wireframes, including lightweight interactive wireframes for iterative prototype testing.
  • Usability testing and assessment for projects, as well as ad hoc usability evaluations of varying levels of complexity

Knowledge, Skills, and Abilities Required:

  • 5+ years experience interacting with clients as a consultant developing user experience architecture, interactivity and/or user interfaces for complex web solutions
  • In-depth knowledge and experience in user-centric design processes, techniques and tools
  • Fluency in best practices for web-based information architecture and design
  • Strong knowledge of usability principles, issues and techniques for website and application development
  • Exceptional communication skills, verbal and written
  • Ability to analyze stakeholder and user needs, and define strategies for meeting them
  • Ability to organize of large bodies of information into a logical, easy-to-use series of interfaces
  • Strong presentation and negotiation skills; ability to provide sales support
  • Strong client-facing skills and experience in managing conflicts with clients
  • Proficiency in one or more tools, such as: Microsoft Visio, MindMapper, HTML, Macromedia Dreamweaver. Photoshop or Illustrator skills are a plus. Coding skills are not required, but an understanding of technical requirements and limitations is key.

Competitive salary (DOE), incentive bonus, health, dental, life and disability benefits, 401K

To be considered for this position, please send cover letter stating qualifications, resume, and salary requirements.

User Interface Designer, AIR Worldwide

Company: AIR Worldwide
Job Title: User Interface Designer
Description: AIR (Applied Insurance Research) Worldwide is a leading provider of catastrophic risk analysis software. AIR Worldwide's Software Research and Development group is seeking a user interface designer to join our next generation product design and development team.

Main responsibilities, but not limited to:

  • The User Interface Designer is a problem solver who can synthesize user research, user interface design principles and business requirements into intuitive and usable interface designs for the insurance industry.
  • The user interface designer is primarily responsible for creating UI designs that will define the next generation of our products. The designer also needs to have some experience with usability evaluation techniques to test interface designs within iterative product lifecycles.
  • User interface design activities include creating and iterating static and interactive design models (e.g., Storyboards and wireframes) and authoring detailed user interface specifications.
  • Secondarily, the user interface designer will be involved in user research activities like work flow and task analysis (e.g., user scenarios) and creating user requirements.
  • The User Interface Designer will be a member of AIR Worldwide's Software Development Group consisting primarily of software architects, software engineers and project managers.
  • Knowledge, skills and abilities:

  • 3+ years designing graphical user interfaces for highly interactive systems is required.
  • Data visualization experience is extremely desirable.
  • Knowledge of user centered design practices and research methods is necessary.
  • Experience creating and maintaining GUI Standards & Design Patterns is preferable.
  • Demonstrated experience developing innovative approaches for complex design problems is valuable.
  • Ability to develop interactive prototypes and documentation to aid evaluation and development of designs is essential.
  • Technical background and/or a demonstrable understanding of modern software development processes and concerns as they relate to design are desirable.
  • Usability inspection and usability testing experience is advantageous.
  • Expertise with design support tools such as Photoshop, Fireworks, Illustrator, MS Visio, MS Expressions Blend, etc. is required.
  • Knowledge of the insurance industry is preferable, but not required.
  • Strong verbal and written communication skills are necessary
  • A portfolio of design samples (e.g., coursework, class projects or past designs) is desirable but not required.
  • Requirements:

  • Bachelors degree or higher in an HCI-related subject is required.
  • We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state, or local law.

    To apply for the position email: HRDepartment at Position : User Interface Designer
    Dept : Software R & D

    Link: _public /html /openpos.asp?job=SD%5FUID &l=b &d=Software +R +%26 +D &cnt=10

    Saturday, March 22, 2008

    Product Design/Product Management Intern

    The Product Management team at Kenexa in Waltham encompasses product design, product management, and product marketing for the Kenexa Recruiter BrassRing product line. We are looking to hire one or more interns.

    Depending on the intern's area of interest, as well as our specific needs at the time, an intern would have the opportunity to participate in activities such as

    > Gathering product and design requirements
    > Eliciting feedback from users, via surveys, interviews, onsite visits, etc.
    > Researching market trends and conducting competitive analyses
    > Defining business rules for implementation
    > Participating in design specification brainstorming and review sessions with software engineering and QA
    > Writing functional specifications
    > Designing user interfaces
    > Creating low to mid-fidelity mockups and wireframes
    > Coordinating and conducting internal and external usability testing


    > Currently enrolled in or recently graduated from a related degree program.
    > Demonstrated ability to work under pressure, multi-task, and meet tight deadlines.
    > Ability to anticipate problems and issues and proactively drive their resolution.
    > Excellent writer, listener, facilitator, communicator, and team player.
    > Strong analytical and problem solving skills, with the ability to conceptualize complex systems.

    Wages and number of hours are negotiable.

    L Hood
    Product Manager/Designer
    Outsourcing Employee Research Software
    343 Winter St
    Waltham, MA 02451
    Phone: 781.530.5187
    Fax: 781.530.5500

    Wednesday, March 19, 2008

    Senior User Experience Designer, Adobe

    San Jose, CA or Newton, MA

    Please email resumes to juliam at

    Position Overview

    Adobe Systems Incorporated is seeking a Senior User Experience Designer to join the

    Creative Suite Design team.

    As an Adobe Sr. Experience Designer, you will be responsible for creating great

    experiences for several members of the Adobe product family. You will work

    collaboratively with fellow members of the UE (User Experience) team to conceptualize,

    design and prototype ideas; then inspire members of Product Management, Engineering

    and Quality Engineering to develop award winning products.


    As a UE Team member, you would:

    * Represent the "user experience, " translate customer requirements into defined specifications and inspire the Engineering team to develop the right product.
    * Own the design of the most impactful user interface - related features and review specifications.
    * Participate in the product definition process with the Product Manager,
    * Engineering
    * Manager and User Research.
    * Significantly influence product strategy and direction. * Work with User Research and Product Manager to translate business and marketing goals into the best software solutions for our business.
    * Develop and maintain design mockups, usage scenarios, prototypes, specifications, navigation maps and other design documents. * Work with feature development teams to make sure that the workflow reflects the customer's needs and ensure consistency among features.
    * Develop expert-level knowledge of competitive and complementary products and bring new ideas to the team.
    * Define innovative user interfaces and interaction styles which result in improved user productivity.


    The ideal candidate would have the following qualifications:

    * Uncanny drive to design the best user experience in the world. * Strong software design communication skills. (Ability to communicate one's ideas through their design.)
    * Interaction Design
    * Visual Design
    * Prototyping
    * Proven track record and a passion for designing compelling, award-winning user interfaces.
    * High degree of creativity and problem solving.
    * Excellent presentation skills.
    * Experience working with various departments within a product team. * Team player.

    Adobe Career Opportunities

    Julia Margherita
    Talent Scout
    Adobe Systems Incorporated
    151 Almaden Boulevard
    San Jose, CA 95110
    408-536-4980 office
    juliam at

    Symphony Services

    Our client in southern MA is looking for a Human System Integration
    Engineer to conduct Human Engineering and Usability tasks for
    communications, network management, and encryption systems and products.
    Responsibilities include: requirements and task analysis, create,
    evaluate and modify prototypes, scenarios, and user interaction examples
    to support software application development. Develop user profiles, with
    emphasis on human error control, display issues, visual interaction, and
    physical manipulation considerations. Implement various usability
    testing methods to gather and document user feedback on designs as

    Position requires ability to work effectively on one or more
    multi-disciplinary design teams and to contribute to overall development
    of project/product design concepts and implementation strategies while
    providing input on user design considerations.

    Requires knowledge and use of all Microsoft tools such as Word, Excel,
    and Access database.
    * MS in Cognitive/Experimental Psychology or Human Factors Engineering
    with solid technical capability. Working knowledge of ergonomics and
    Applicant must be a US Citizen and capable of obtaining a US Security
    5+ years experience as a Human Factors or Usability Specialist.


    Optimal Engineering Partners Inc. is now Symphony Services!

    Office: 978-256-1113 ext 7608
    Fax: 978-256-1184
    Symphony Services

    Tuesday, March 18, 2008

    UX Lead -

    Starting immediately, Monster is looking to hire an energetic UX Lead to create engaging and meaningful interactive experiences for our end users globally. We’re looking for a passionate IxD professional to help us redefine how consumers will use the internet to search for jobs and candidates, connect, network and manage their careers.

    You will be leading a multi-disciplinary team of interaction designers, visual designers, user researchers and copywriters committed to developing innovative, easy-to-use, best-of-breed new products and overhauling existing ones in accordance with Monster’s new brand guidelines.

    You will participate in UX research, persona development, scenario modeling, concepts, annotated wireframes, interactive models, and functional prototypes. You will be exposed to web 2.0 paradigms and methodologies that will transform linear UX thinking into a multidimensional experience.

    This position reports to the UX Director, Seeker or Employer, who will assist you with your career progression, and is based in Maynard, MA.

    Essential Functions

    · Responsible for the overall planning, execution and success of the UX projects you oversee, managing inputs from Product Management, Program Management and Engineering Departments.

    · While not a manager, you will be expected to be a UX leader for design and provide direction and guidance to the team.

    · Act as a key catalyst in driving a culture of teamwork and innovation centered around the needs of our customers.

    · Effectively communicate across all multidisciplinary teams within UX.

    · Bring strong creative, conceptual and problem-solving skills to translate conceptual ideas (business needs and user goals) into interaction and design solutions.

    · Assess data from multiple sources (product requirements, tech constraints, UX research, web analytics…) and synthesize it to develop efficient user scenarios, taxonomies, classification schemes, navigation systems, design patterns, etc.

    · Create and effectively present UX deliverables (wireframes, workflows, prototypes, etc.) that explain and negotiate design solutions to key stakeholders.

    · Develop competitive assessments and perform site heuristic reviews.

    · Help define, request and incorporate relevant UX research and data from customer feedback to appropriately inform design decisions.

    · Help define UX performance metrics (error rate, abandon rate, average number of clicks, perceived easiness, etc.) for every project to track its success.

    · Upholding UX guiding principles and style in project execution.

    · Create, maintain and share project documentation and UX guidelines after project execution.

    · Disseminate best practices across the UX organization.


    · 3+ years experience in comparable roles.

    · Bachelor’s degree required in design-related discipline: Interaction, Graphic or Interface design.

    · Proven track record delivering high quality work while hitting commitments and timeframes based on product and business requirements.

    · Ability to successfully execute on, and load balance across, multiple projects and tasks simultaneously.

    · Ability to effectively negotiate conflict and persuade others on the merits of a design solution.

    · Ability to assess, prioritize and make trade-offs against business, technical and user constraints.

    · Thorough understanding of overall web site design, including basic usability, industry standards, web analytics and brand.

    · Proficient to expert in some of these tools: Microsoft Visio, Intuitec, Axure, Morae, UserView, Clickdensity, Tapefailure, Photoshop, Fireworks.

    · Knowledge of cross-platform browser compatibility restrictions and requirements.

    · Experience with web 2.0, design patterns, rich internet applications and delivery methodologies desired.

    Monster Worldwide is committed to providing a safe workplace for all employees. As standard practice in our hiring process and as a condition to employment, it is the policy of Monster Worldwide to conduct a pre-employment / background check.

    Monster Worldwide is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.