Friday, August 8, 2008

Interaction Designer, IDEO

Mid-Level Interaction Designer
We are seeking a mid-level/senior interaction designer to join the IDEO Boston location. Candidates should have 5+ years of experience, and a focus on hardware / software integration and physical interface design. Candidates should show strong visualization and prototyping skills for both graphical and tangible user interfaces, and a clear passion for combining the two worlds through the design of compelling experiences. Candidates should demonstrate an ability to work across a range of projects, as well as comfort working in multidisciplinary teams, and excellent communication and problem solving skills. Additional areas of skills and perspectives are listed below.

1. Client facing skills
Successful candidates must be comfortable with clients and be able to effectively share their point of view and expertise. Candidates must be able to understand the scope and boundaries of projects.

2. User centered perspective
Candidates must truly believe in a Human-centered approach to design and be comfortable going out into the world for inspiration. They understand basic Human Centered Design methodology, are comfortable with ambiguity and want to push design methodologies.

3. Communication skills
Candidates must have strong presenting, verbal and written skills. They understand the business environment and what clients need to make something actionable and how to make clients feel comfortable throughout the innovation process. Additionally, successful applicants understand the value of design and brand within a design and business

4. Team skills
Successful applicants believe that better work is done through collaboration and have the ability to lead and inspire teams through collaboration as well as direction, vision and
planning. The ability to relate to individuals and nurture talent also a requirement.

5. Technical skills (craft and tool mastery)
Successful candidates must know what excellence is. They not only identify and evangelize best practices, but are able to push new boundaries and explore new territory in order to deliver innovation.

6. Visual design sensitivity
Candidates for this position know the difference and spot the difference between good and great work and are able to nurture teams to deliver great work.

7. Prototyping skills
Successful applicants for this position understand that you succeed sooner by trial and experiments. Understand that prototyping can be done at many fidelities and have experience doing and leading that work. They understand that grounding ideas in concrete designs is the best way to gain learnings and move forward.

Additional skills required:

Information Architecture
UI Development for Functionality
Visual UI Development Skills, such as Flash (Actionscript proficiency preferred); Illustrator / Photoshop / Fireworks; Processing
Hardware Prototyping Skills, such as General electronics knowledge; Knowledge of sensors & actuators; Arduino programming; Microcontroller programming (such as PICs); PC board layout
Machine shop & rapid prototyping skills are a plus

Interested candidates should apply on-line to upload a resume, cover letter, and PDF portfolio plus any web links, and/or work samples that demonstrate evidence of the above skillset.

Senior Web UI Developer, IntraLinks

IntraLinks is a rapidly growing Software as a Service (SaaS) company that facilitates the exchange of mission-critical information across enterprise boundaries. Businesses around the world rely on IntraLinks’ On-Demand Workspaces to help them share sensitive information and documents safely and securely online – anywhere, anytime.

Intralinks is looking for a Web Developer with very strong client side development experience to build the next generation User Interface of our Workspace solution.
The ideal candidate would have extensive experience developing object oriented JavaScript solutions, a proven history of solid application performance considerations, and strong user experience design.
The candidate will work both independently and within a team of web developers handling three releases per year.
Additionally, the candidate will work with visual and user experience designers, Java developers, and project managers.
The candidate will be part of a team responsible for the development of a robust, Ajax enabled, web 2.0 application as well as continuing development and maintenance.
1. Mastery of:

2. Strong background in:

Object Oriented JavaScript
AJAX and DOM related solutions
Web Standards
Web 2.0
Cross Browser Issues
Performance Considerations
3. Experience with:

SmartClient UI framework
Practical Use of JS Libraries
UI Design
4. Desirable skills:

Understanding of Java
Team Oriented Development History
Graphic Production
For immediate consideration please forward your resume to

Snr. Experience Designer, Adobe

Job ID: CC0608118

Adobe believes in hiring the very best. We are known for our vibrant, dynamic and rewarding workplace where personal and professional fulfillment and company success go hand in hand. We take pride in creating exceptional work experiences, encouraging innovation and being involved with our employees, customers and communities. We invite you to discover what makes Adobe such a great place to work.

Position Overview

• Generate crisp, innovative, and elegant interaction design solutions for a complex, technical Enterprise product suite.

• Clearly communicate experience design and its rationale, have impeccable judgment, and be able to negotiate with product teams to get the right product built.

• Promote a collaborative, constructive environment for idea exploration and creativity.

• Enthusiastically partner with user research specialists to understand the goals of multiple user types and create designs that uphold their needs.

• Partner with engineers and product management to collaborate and iterate in fast-paced design-build cycles.


• At least 5 years of professional software design experience.

• Masters degree or comparable experience in Human Computer Interaction, Product Design, Graphic Design, or related field.

• Strong technical background or the ability to quickly understand and articulate interactions in a complex technical environment.

• Thorough understanding of user experience design for highly interactive desktop products or rich internet applications.

• Excellent interpersonal skills and the ability to communicate effectively throughout the organization.

• Proven ability to work with cross-functional teams and successfully launch new products.

Adobe is an equal opportunity/affirmative action employer. We welcome and encourage diversity in the workplace.

About Adobe United States

Adobe has more than 4,000 employees in the United States. Adobe is headquartered in San Jose and has major offices in Arden Hills, McLean, Newton, San Diego, San Francisco, Seattle, New York and Washington DC.

Job Level Individual contributor
Expertise Product Development-UI Designer/Developer Education Bachelors (or equivalent work experience) JobType Full Time Locale United States/San Jose Experience 5-7 years Preferred Language English

Vice President User Experience, Athena Healthcare

athena healthcare is transforming the health care industry by providing a suite of web applications that help doctors better manage their practices, their patients, and their cash flow. Come join us in this critical need to revolutionize health care practices. We seek to hire a creative leader to help us instil world class user experience design into our web products and into our corporate thinking. We offer a fun, fresh, and friendly work environment where creativity is nourished and new ideas are our life blood. athena is a well managed, financially strong organization.

The Vice President of UX will be responsible for the athena user experience across all products and services. You will drive our efforts to create one easy to use, easy to learn user experience across our entire suite of products. The VP of UX will also help build and lead a professional UX team

Because we see this position as critical to our future, you will report directly to the Chief Marketing Officer. Working together, you will combine business strategy savvy with user centered design principles to lead the creation state of the art web products for our users.

Lead a team to design a suite of web applications which makes it easy for customers to learn about, buy, use, and self-serve all athena products and services

Own the user experience for all new products.

Build a UX team that will conduct research and produce designs for all of our products. The UX team will lead the effort to create standards for the Product Management and Product Development groups to use in the creation of new products.

Lead the UX team in the design of rational, reusable navigation schemes, components, and templates across all of our products, insuring a consistent, easy to learn and easy to use customer experience.

Lead the online customer training and self servicing capabilities. The goal is to reduce call volume to the customer support center by improving the “learnability” of our products. Just as important, this will help athena communicate our knowledge of best business practices for running a medical practice; helping our customers achieve their goals while providing high quality medical care.

Evolve the brand experience of our products

Help recruit and hire a team of interactive designs experts, customer and usability research experts, and graphic, animation, and video design skills as required.

Work in tight partnership with Product Management as well as Product Development and Operations. Lead initiatives from creation all the way to implementation and post launch evaluation.

Position Requirements
Candidates must have ten years in user experience management, including significant experience leading a world-class user experience team within a multi-product business unit.

The candidate must have deep knowledge of the creative process involved in creating elegant and highly usable web applications, a passion for educating others, and the ability to instil these processes into our product development cycle.

Executive presence and style – make a strong first impression; active listening skills; the ability to win the respect of others; assertive; politically savvy; willingness to take direction; unparalleled negotiation and influencing skills.

Be an out-of-the-box thinker who can challenge the status quo while setting and achieving goals.

Motivation, drive, ambition, customer focus, enthusiasm and tenacity.

A methodical and pragmatic problem-solver who inspires confidence and trust with internal customers and staff.

The ability to source, hire, develop and retain the most talented people while empowering them to high performance.

A deep understanding of web technology and web tools and workflow systems.

Keywords: User Interface Designer, User Experience Designer, VP, User Experience, HCI, Human Computer Interaction, Information Architect, Interaction Designer, Usability Expert, Human Factors, HCI Jobs, UI Jobs, UX Jobs

Please apply at:

Senior User Experience Designer, Athenahealth

athenahealth ( is transforming the health care industry by helping doctors better manage their practices, their patients, and their cash flow. Our innovative web applications have become the premier choice for hundreds of medical practices across the country. Come join us in revolutionizing the health care process.

We offer a fresh, friendly, and fun work environment where creativity is nourished and cultivated. We are a successful, stable company ready for the challenge of new growth and new products. And we need your help.

We are looking for a senior user experience (UX) design professional who wants to play a lead role in building the next generation of our web-based physician practice management products.

If you have a proven track record of designing elegant, easy to use web applications that empower regular people to perform complex tasks, we want you.

- A user experience design expert well grounded in the principles of usability and user centered design with at least 5 years experience as a professional user experience designer.
- Excellence in translating user requirements into innovative design sketches, wireframes, prototypes and written specifications as needed to help translate your ideas into production.
- Ability to guide a product from initial concept all the way through to production and post launch evaluation.
- While this is not a software developer position, you should have up to date knowledge of web technologies, tools and trends that can be used to form our products.
- A team player who knows how to work with diverse stakeholders and world-class developers
- Facilitation and consensus building skills
- Ability to execute usability tests and other user-centered design research methods
- Excellent written and oral communication skills.
- Excellent organization and analytical skills.
- BA/BS (Computer Science or Human Computer Interaction a plus). Masters

It would also be great if you have:

- Knowledge of the healthcare industry, including aspects of practice
management and medical billing.

- Usability analysis and process modelling experience

If you have a portfolio, please include the URL on your resume.

User Interface Designer, User Experience Designer, User Experience, HCI, Human Computer Interaction, Information Architect, Interaction Designer, Usability Expert, Human Factors, HCI Jobs, UI Jobs, UX Jobs

Please apply at:

User Research and Usability Methods, The New England Institute of Art

The New England Institute of Art (NEiA) is seeking adjunct faculty members to teach a course in user research and usability methods in the Web Design & Interactive Media department. These positions will start part-time with the potential to go fulltime. All applicants must have a Master's degree to be considered.
In addition to having a keen interest in teaching, the instructor must have five or more years experience in user-centered design methodologies. This individual must be able to teach the most common usability and user research techniques that design teams employ to conceptualize, design, and evaluate interactive products. These topic areas include usability testing, in-depth interviewing, surveys, card sorts, ethnographic studies, and focus groups.
Students also need to learn effective ways of presenting their research and findings as well as where these inputs fit in the software design and development process.
Instruct and facilitate meaningful learning of the course competencies in the curriculum and proactively support all facets of the learning environment. Provide education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace.
Encourage a culture of learning that values mutual responsibility and respect, life-long learning and ethics as well as personal and professional development.
Key Job Elements:
Establishes a learning centered classroom conducive to collaborative learning and student involvement.
Performs student assessment of learning objectives based on course curriculum and exit competencies.
Communicates constructive feedback at each class period; provides weekly constructive feedback to students.
Performs classroom set up in a timely manner; arrives prior to class start, maintains an active presence, and provides active classroom instruction for the entire class period.
Has knowledge of and utilizes available academic resources and directs each student in ways that foster a successful learning experience, incorporating in the use of lesson plans.
Is accessible and assist students in solving problems promptly that may impede successful course completion through advising and/or referrals enforces institute academic and attendance policies.
Communicates appropriately with faculty, staff and administration; expresses ideas and thoughts clearly in written form, and in a professional manner.
Involved in the school community.
Keeps accurate records; submits grades, attendance and other reports on time.
Maintains required academic credentials; continues to develop professional and technical skills; remains current on related software or industry trends as appropriate.
Organizational Relationships:
Reports to: Department Chair of Web Design and Interactive Media, Dean of Academic Affairs Collaborates with: Academic Affairs Department Other college/campus functional areas Curriculum Task Forces and other college committees
Resumes should be forwarded to:
Lauri Stevens
Chair, Web Design and Interactive Media
10 Brookline Place West
Brookline, MA 02445
The New England Institute of Art is an EOE.

2 Information Architects and a Usability Project Manager, Staples

We are currently seeking 2 Information Architects and a Usability Project Manager to join our tight-knit team. While both IA roles may include support for e-commerce, one will be a dedicated resource to support the Retail side of the business.

1. Information Architect on Staples Websites and internal information systems.

Projects might include updating the flow for user interactions on, or creating the user flow for a microsite.

2. Information Architect on Staples Websites, internal information systems and Retail and Associate facing interfaces

Retail projects might include mapping out the user flow for kiosks that customers use in the store, or interfaces that store associates might interact with to create a custom print order.

Primary Duties and Responsibilities:

As the ideal candidate for this position you must have a thorough grounding in information architecture and interaction design. You must be able to produce and refine brilliant ideas that work with existing solutions and be able to communicate these ideas easily.

You must be comfortable working in diverse teams while facilitating the development of design solutions. Above all, you must have a clear understanding of how to balance user needs and business drivers.

In this capacity you will:

• Identify key user-interaction requirements by participating in JAD sessions and other business requirement forums.

• Facilitate user interface definition sessions by leading teams through white boarding exercises and discussions.

• Pin-point important issues that may require further discovery research by collaborating with usability resources.

• Architect user interaction solutions/schema based on sound usability principles, research and technical feasibility.

• Express these solutions through design documents. These documents include architecture-maps, system process flows and thumbnail flows.

• Partner with Usability Manager on research plans and integrate findings into design through an iterative process.

• Manage contractors as needed.

• Perform expert reviews on concepts and wire frames and integrate this into the design process on an iterative basis by presenting the findings and suggesting changes where necessary.

• Create and maintain a centralized repository of IA documentation.

• Provide IA support for ongoing application production and bug fixes.

Minimum of a Masters degree in Interaction Design, Cognitive Psychology, MIS, Industrial Design or related discipline required.

At least 4 years of information architecture/interaction design experience in a corporate or consulting environment required. Some background in e-commerce a definite plus.

Must be able to translate business strategies into conceptual diagrams, task flows, and site maps. Expertise in using Visio preferred.

Must be a strong presenter and communicator with excellent interpersonal skills.

Ability to lead high-level, cross-functional definition meetings that map out the user experience of new projects.

Strong understanding of computer platforms like AS400, client server, non web applications and related usability issues.

Understanding of usability testing practices and theory required.

Experience managing information architecture or interaction design on large-scale projects required. Some experience managing internal and contract employees.

Background in system development methodology including the Software Development Life Cycle and techniques for contextual inquiry, task analysis and interaction design required.

Some technical skills in putting together click-through prototypes and versed in HTML, JavaScript.

Approximately 10% travel required.
Usability Project Manager - Staples Retail Information Systems

Primary Duties and Responsibilities:

Project Management:
Usability project manager on Staples Retail IS customer and associate-facing systems. You will:
* Act as usability lead on various small, medium and large-sized systems projects.
* Organize and implement comprehensive research initiatives.
* Partner with business analysts to produce requirements documents and deliverables for projects.
* Organize research findings to serve as inputs for designs and task flows.
* Partner with information architects to develop & review system screen flows.
* Review vendor applications to determine usability level; make recommendations on as needed.
* Manage contractor resources as required by projects.

Research Execution:
Perform data collection activities in accordance with research strategies. Activities may include competitive reviews, focus groups, heuristic reviews, field studies, usability tests, surveys, cognitive walkthroughs, in-store customer observations and intercepts, and other means.

Minimum of a Master’s degree in Human Factors, Cognitive Psychology or related discipline required

Minimum of 4-6 years of usability experience in a corporate or consulting environment required. Experience in a retail environment a huge plus.

Experience managing all aspects of usability involvement in major software projects, including management of business and systems partner relationships.

Experience in usability testing practices and theory around non-web applications required.

Must be a strong presenter with excellent interpersonal skills.

Ability to handle multiple projects for multiple clients at once.

Must be able to work effectively in a cross-functional team environment.

Basic understanding of HTML required. Working knowledge of using Macromedia Dreamweaver & Adobe Photoshop for basic image editing and image mapping (for prototyping) a plus.

Basic understanding of statistical methodologies and working knowledge of statistical packages like SAS, SPSS, etc. a plus.

Understanding of information architecture principles.

To apply please e-mail Joseph Carey at and mention the position you are applying for in the subject.

User Experience Designer, Harvard University

Duties And Responsibilities This position works as part of the iCommons team to develop web-based tools and resources that enhance Harvard University's online student experience. These tools include a portal platform for providing and managing access to academic resources, as well as various modular components that provide for the authoring and delivery of academic content. The User Experience Designer will guide the teams' user interface development, placing an emphasis on usable designs founded on solid information architecture. This person will take a lead role in the design of iCommons tools and content, will collaborate with the development team on architectural issues concerning user interfaces, and lead the user interface design process. Will work with and advise client schools on design projects that make use of the iCommons tools and participate in other design tasks such as creating content for presentations, documentation, and the iCommons websites as needed. Ability to work hands-on by designing and coding user interfaces, and generating design standards documentation for developers is important.

Basic Qualifications Bachelor's degree required. 7 years of relevant experience. Must be proficient in both graphic design and client-side development with demonstrated experience interfacing with application developers and clients. Demonstrated experience with content development and information design is essential. Must possess graphic design skills and the ability to create attractive-looking and usable interfaces for web applications. An understanding of the fundamentals of color theory, typography, and layout as they pertain to the Web is required. Must possess knowledge of web UI implementation with an emphasis on web standards (XHTML, CSS, DOM Scripting) and accessibility (Section 508, WCAG). Must be comfortable addressing cross-browser/-platform issues, and implementing workarounds. Fluent with Photoshop and Illustrator (or equivalents).
Additional Qualifications The ideal candidate will have a demonstrated ability to follow through and complete assignments promptly and accurately; excellent communication and customer service skills are essential. Requires willingness to work independently or as part of a creative team. Experience with online learning tools a plus.
Additional Information Harvard University requires pre-employment reference and background screening. The Office of the University Chief Information Officer (UCIO) is unable to provide H-1B temporary worker visa sponsorship.
Required Screening Harvard University requires pre-employment reference and background screening.

Requisition Number 34587
Title User Experience Designer
School / Unit University Information Systems