Tuesday, March 17, 2009

Information Architect - Constant Contact

Constant Contact, Inc.​ helps small businesses, associations, and nonprofits connect with their customers, clients, and members.​ Launched in 1998, Constant Contact® champions the needs of small organizations and provides them with an easy and affordable way to build successful, lasting customer relationships.​ Constant Contact's leading email marketing and survey products—supported by our expert personal coaching and service—help all types of small businesses and organizations create professional-looking email newsletters and insightful online surveys, and begin a dialogue with their customers.​ Today, more than 250,000 customers worldwide trust Constant Contact to help them connect with their audience.​

Headquartered in Waltham, Mass.​, Constant Contact was ranked 628th on the Inc.​ 5000 list of the fastest-growing private companies in the United States in 2007.​ Constant Contact was also named the 14th fastest growing company on the Deloitte Technology Fast 50 for New England list, and the 7th fastest growing private company in Massachusetts by the Boston Business Journal.​

We are currently in search of an Information Architect to hire on a contract basis.​ The primary responsibility of the Information Architect (IA) contractor is to collaborate with the web design team to lead a website reorganization project.​ The IA should work in conjunction with the design team and stakeholders to arrive at a final site architecture and design that satisfies the expectations for utility and ease of use, while supporting associated business requirements and goals.​

The candidate for this position has the ability to assist in planning and leading the IA component of large complex client engagements.​ The candidate must have prior lead experience, and experience interfacing with clients.​ The ideal candidate will be able and willing to do "hands on" IA tasks.​

Key Responsibilities:

· Lead discovery research activities including current state assessments, competitive reviews, online card sorting and usability tests.​ Analyze results and generate full reports indicating key findings and recommendations.​

· Provide input on plans and schedules for design activities to ensure efficient completion and on-time delivery.​

· Document design intent clearly by developing site maps, wireframes, interaction flow diagrams, with appropriate functional and behavioral annotations.​

· Collaborate with cross-functional teams consisting of business teams, developers, and creative designers to ensure the development solutions that balance form, function, and feasibility.​ Apply problem-solving and creative skills to solving business problems.​

Knowledge, Skills, and Abilities:

  • 5+​ years experience working as an information architect, interaction designer, or user experience designer
  • 3+​ years experience with usability testing including preparation, execution and analysis
  • Experience with re-designing information architecture of large websites

· Knowledge of industry best practices and standards

· Strong oral and written communication skills

· Excellent analytic and problem solving skills

· Can work effectively as a member of a project team

· Positive, can-do attitude and flexibility to adjust approach as needed to meet scope and timelines

Please apply online at https:/​/​home.​eease.​com/​recruit/​?​id=​212759

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